Frequently Asked Questions  


DOMED KEY FOBS GIFTWARE

KEY FOBS - TRADE

WATCH STRAPS

BATTERIES





DOMED KEY FOBS GIFTWARE

Q. What is the minimum quantity I can order?

A. The minimum quantity is 40 pieces these come in bags of 5 per design.
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Q. How long will my order take?

A. Subject to stock and availability we endeavor to send orders within 2 -3 days but where products are not in stock and have to be made allow 10 - 14 days. If you have a more urgent requirement please check with us first. We will always try to accommodate customer requests.
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Q. Are there any carriage charges?

A. carriage charge will be charged at cost and will be sent by post or carrier, depending on the weight. You can contact us for a price for carriage.
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KEY FOBS - TRADE

Q. What is the minimum quantity I can order?

A. The minimum quantity is 100 pieces.
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Q. How long will my order take?

A. We ask that you allow up to 14 days for delivery but we usually turn orders around within 7 - 10 days. If you have a more urgent requirement please check with us first. We will always try to accommodate customer requests, although the minimum turn around time is 5 working days.
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Q. Can I have a logo on the products?

A. Yes we can print logos.
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Q. How will my wording be laid out?

A. We will always set the wording to a suitable format and one that looks good on the product. If you require the wording set out in a specific way, please let us know.
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Q. Can I request a pantone colour for the print?

A. We endeavor to match your colour as close as possible subject to the process that we are using to print your product.
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Q. What is the best format to send my artwork?

A. EPS, CDR, DXF, DWG, AI, Jpegs, PDF, Tifs, Bitmaps & Gifs. Please remember the better the quality of the artwork the better the final result.
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Q. Are there any carriage charges?

A. A minimum carriage charge of £8.00 (UK orders only) will apply to all orders send by carrier.
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WATCH STRAPS

Q. What is the minimum order value that I can order?

A. The minimum order value is £20.00 + VAT.
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Q. How long will my order take?

A. Subject to stock and availability we endeavor to send orders within 2 -3 days but where products are not in stock and have to be made allow 10 - 14 days. If you have a more urgent requirement please check with us first. We will always try to accommodate customer requests.
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Q. Are there any carriage charges?

A. There is no carriage charge on orders over £60.00 + VAT (UK orders only) Orders under £60.00 will incur a carriage / postage charge at cost.
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BATTERIES

Q. What is the minimum order value that I can order?

A. The minimum order value is £20.00 + VAT.
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Q. How long will my order take?

A. Subject to stock and availability orders are dispatched by post or carrier the same day and should be with you following day. We will advise if we are out of stock of any items and confirm approximate delivery.
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Q. Are there any carriage charges?

A. There are no carriage charges.
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info@watchstraps-uk.com